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Open the CFD and go to “File” > “New” > “Project”, select the folder where you want to save it, and enter a name for the project, e.g. Now that we have our Amazon Web Services account ready to work with Amazon Polly, we can create our Call Flow Designer project. These limitations normally do not cause any issues with CFD projects. ⚠ Important : Please be aware of the Amazon Polly limits. This information is required when configuring your CFD project to use TTS. Take note of the “Access key ID” and the “Secret access key”. When configuring permissions, select “Attach existing policies to user directly”, search for “AmazonPollyFullAccess” and check it.Īfter creating the IAM user, go to the user’s settings, click on Security credentials, and then click on “Create access key”. When asked, set the access type to “Programmatic access”. Please follow this guide from Amazon to do this. The CFD application uses this user’s credentials to access the Amazon Web Services. Once we have our AWS account, we need to create an IAM user. Step 2: Create an Identity and Access Management (IAM) User To create it, please follow this guide from Amazon. Step 1: Create an Amazon Web Services (AWS) Accountīefore we start working on our CFD project, we need an Amazon Web Services account. “C:\Users\YourUsername\Documents\3CX Call Flow Designer Demos”.
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? Tip : The project for this example application is available via the CFD Demos GitHub page, and is installed along with the 3CX Call Flow Designer in your Windows user documents folder, i.e.
AMAZON SPEECH RECORDER HOW TO
This guide describes how to create the Amazon Web Services account, how to enable Amazon Polly, and how to use it with the Text to Speech Audio Prompt to play a dynamically generated audio stream.
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You need 3CX Phone System version 16 Update 6 or later to be able to use this feature.
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Īmazon Polly is extremely good in quality, has a very wide language coverage, many voices, and a very affordable price, also including a totally free tier during the first year of use. To use TTS with Google Cloud, please refer to this guide. In this guide we will explain how to set up a CFD app using Amazon Web Services. To use TTS, you can use the engine provided by Amazon Web Services or Google Cloud. Finally, when the call ends, the WAV files are automatically removed, always keeping the installation clean. It invokes a web service to get the audio stream, and saves it to a local WAV file.
The CFD app converts text to speech in real time, just before playing the message to the caller. T he 3CX Call Flow Designer includes the Text to Speech Audio Prompt, to be used when configuring prompts, like the Prompt Playback component, the Menu component, the User Input component, and so on. In these cases Text to Speech (TTS) comes to the rescue, letting us create WAV files on the fly, so the CFD app can play them back to the caller. It could be a name, a place, some task description that we get from a database, just to name a few. Many times we need to reproduce audio that we can’t have pre-recorded.
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